Returns, Refunds, and Cancellations
By utilizing the services provided by 'In My Abaya,' you, the customer, acknowledge and agree to our Privacy Policy, Terms and Conditions, Shipping Terms, and the Return and Refund Policy outlined below.
- All Sales are Final: Please be aware that all purchases made on our website are final. Once you select an item, proceed to checkout, and complete the payment, there will be no option to return, exchange, or cancel the order.
- Refund Policy: Once a customer selects our products, proceeds to checkout, and completes the payment, the paid amount is non-refundable. Customers cannot request refunds or make changes to their payment after the transaction is completed. Orders cannot be canceled or modified.
- Exceptional Circumstances: In the rare event that an incorrect item is sent to the customer or if an item arrives damaged or defective due to shipping, we will take full responsibility for promptly re-delivering the correct item to the customer. However, please note that we do not accept liability for lost packages. If you encounter any issues with package delivery, please contact the respective delivery service provider.
- Credit Card Chargeback Policy: Should a customer initiate a credit card chargeback, these terms will be presented as evidence of the agreement between the customer and 'In My Abaya.' We will cooperate fully with the card issuer and provide all necessary documentation to support our policy.
Please carefully review and consider these terms before making a purchase on our website. By completing a transaction, you are confirming your understanding and acceptance of this Return and Refund Policy.
If you have any questions or require further clarification regarding our policy, please do not hesitate to contact our customer support team at contact@inmyabaya.co.
We appreciate your business and trust in 'In My Abaya.'